Privacy Policy

At TDF Media, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us when using our website and services. By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: When you sign up for our services, fill out contact forms, request a quote, or otherwise interact with our website, we collect personal information such as your name, email address, phone number, and business details. This information is collected directly through web forms, landing pages, intake questionnaires, and other on-site interactions.

Usage Data: We may also collect information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on our website.

2. How We Use Your Information

We use the information we collect for the following business purposes:

To provide, manage, and improve our services. To communicate with you regarding your account, project updates, service announcements, and responses to inquiries including via SMS text message. To process transactions and fulfill service requests. To send promotional or informational content where you have opted in to receive such communications. To analyze website and service usage in order to enhance the overall user experience.

3. SMS Communications & Opt-In

By providing your phone number and opting in to SMS communications, you consent to receive text messages from TDF Media. Message types may include: appointment reminders, service updates, project status notifications, and promotional offers. Message frequency will vary based on your activity and preferences. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at [email protected]. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

4. Sharing of Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. TDF Media does not sell, rent, or trade your personal information to any outside parties. We do not share customer opt-in data with affiliates or third parties for any marketing or promotional use.

5. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how visitors interact with our site. We use cookies for the following purposes: to keep track of your session and preferences, to analyze site traffic and usage patterns, and to improve overall website performance. You can choose to disable cookies through your browser settings; however, doing so may affect the functionality of certain features on our website. We do not use cookies to collect or share personally identifiable information with third parties for marketing purposes.

6. Security of Your Information

We take comprehensive measures to safeguard your personal information, including: encryption of data in transit and at rest, restricted access controls limiting data to authorized personnel only, regular security assessments of our systems and infrastructure, and secure storage protocols to prevent unauthorized access, alteration, or disclosure. While we implement industry-standard protections, no internet transmission is entirely secure, and we cannot guarantee the absolute security of your data.

7. Your Choices

You can choose not to provide certain information, though this may limit your ability to use some features of our website or services. You may also opt out of SMS communications at any time by replying STOP or contacting us directly.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the new policy on our website. If you have any questions regarding terms, please read our Terms of Service.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].